Insights
AI Product Integration Patterns
AI features succeed when they are embedded into workflows, not added as isolated chat widgets.
Start with workflow fit
The best AI feature is the one that removes repetitive user effort in a known workflow. Begin with narrowly scoped tasks and measurable quality criteria.
Trust and control primitives
- Editable outputs before final submission.
- Source references where factual trust is needed.
- Clear fallback behavior when confidence is low.
Measure adoption and utility
- Task completion time before vs after AI assist.
- Acceptance rate of AI-generated output.
- Manual correction effort by task category.